Skip to content

Fairzo support

Effective

Contact us

Email us and a person will reply. It helps to include your phone model and the app version, which you'll find at the bottom of Settings.

Email[email protected]

Phone+44 7863 374791

DeveloperDevEntia Tech (Private) Limited

Registered officeDevEntia Tech (Private) Limited, Siran Plaza, 2nd Floor, Near Ashiana Restaurant, Opposite Food Department, Mansehra 21300, Pakistan
London, United Kingdom2-7 Clerkenwell Green, London, EC1R 0DE, United Kingdom
Islamabad, PakistanOffice #204, Second Floor, Premium Square Group, B-Block Business Park, Gulberg Greens, Islamabad, Pakistan

Questions

How do I add an expense?

Tap the blue + button at the bottom right, next to the tabs. Type the amount, add what it was for, and tap Save. For something you paid for yourself, that's it: Fairzo assumes you paid, it was just for you, it happened today, and it's in your main currency. The amount field works as a calculator, so you can type 120+45. Fairzo guesses the category from what you type, and you can change it with a tap.

How do I split an expense?

In Add expense, pick the friends or the group under Split with before you save. The cost is split equally unless you change it: you can also split by exact amounts, by percentage or by shares. Change who paid with the Paid by button.

How do I settle up?

Open a friend or a group and tap Settle up. Fairzo works out the fewest payments that clear everyone's balances, for example "Ali pays you $120". Pay the person your usual way (cash, bank transfer, a wallet app or card), then tap Mark paid so the balance updates. You can record part of the amount if only some of it was paid. Fairzo never moves money itself.

How do I ask a friend to pay?

Open the friend and tap Ask to pay (it shows when they owe you). Fairzo writes a message with the amount, and your phone's share menu lets you send it in any app. To be reminded yourself, tap Remind me and pick a date and time. In a group, Remind on a suggested payment does the same as Ask to pay, and Share summary in the group menu sends the group's balances.

How do currencies work?

Fairzo supports 50 currencies. Each expense keeps the currency you entered it in. When you save, Fairzo fixes the exchange rate for that expense's date, so old expenses don't change when rates move. You can also type your own rate. Your monthly total on Home is converted into your main currency, while balances with friends stay in their own currency, so a debt in SAR stays in SAR and never mixes with one in USD. To change your main currency, open Settings (tap your initial at the top left of Home) and tap Main currency. Rates come from frankfurter.dev. When your phone is offline, Fairzo uses the latest rate it has saved.

Can I undo a delete?

Yes. Right after you delete something, tap Undo. For 30 days after that, you can bring it back from the Activity tab: find the item and tap Restore.

Is my data backed up?

Your data lives on your phone and is included in your phone's own backup: iCloud Backup on iPhone, Google backup on Android, when backup is turned on. Fairzo has no account and no server, so we don't keep a copy.

How do I move to a new phone?

If your new phone is the same kind as the old one, restore your iCloud or Google backup onto it, and Fairzo's data comes back with it. Phone backups don't carry app data between iPhone and Android. Before you switch, open Settings and tap Export to CSV, then save the file somewhere safe, such as your email or cloud storage. Fairzo 1.0 can't import that file yet, but you keep a full record of your expenses and payments that opens in any spreadsheet app.

How do I delete my data?

Open Settings and tap Delete all data. Fairzo asks you to confirm, then erases everything you entered on your phone and cancels its reminders. This can't be undone, so export to CSV first if you want a copy. Uninstalling the app deletes its data too. We don't hold any of your data, so there is nothing to delete on our side.

Deleting your data, in the privacy policy

Do my friends need Fairzo?

No. You add friends by name only, with no email or phone number. They don't get an account and can't see your data. Fairzo is your own record of who owes whom.

How do I set a daily reminder?

Open Settings and turn on Daily reminder. It's set for 9:00 PM, and you can tap the time to change it. If notifications are turned off for Fairzo, the app shows a button that opens your phone's settings.

Why didn't my reminder arrive exactly on time?

Reminders are scheduled on your phone. To save battery, Android may deliver them a few minutes late, because Fairzo doesn't use exact alarms. Check that notifications are allowed for Fairzo in your phone's settings.

Is Fairzo free? Is there a limit on expenses?

Fairzo 1.0 is free, with no ads and no in-app purchases, and there is no daily or total limit on expenses, friends or groups.

Fairzo has no account, and your data stays on your phone. The privacy policy explains exactly what the app stores and the one request it makes for exchange rates. The terms of use cover the rest.

Credits

Fairzo is made by DevEntia Tech.