Delete your Fairzo account and data
Effective
App: Fairzo: Split & Track Expenses, for Android and iPhone
Developer: DevEntia Tech (Private) Limited
The short version. If you signed in, delete your account in the app: Settings, Account, Delete account. If you can't use the app, email us and we delete it within 30 days. If you never signed in, there is no account: Delete all data in Settings erases everything on your phone.
Delete your account in the app
- Open Fairzo and tap your initial at the top of Home to open Settings.
- Under Account, tap Delete account.
- Read the message and tap Delete account to confirm. This can't be undone.
The phone needs an internet connection. If you want a copy of your expenses first, tap Export to CSV under Your data before you delete.
What is deleted
- Your account and your sign-in: the name, email address and account ID from Apple or Google.
- Your personal expenses, and everything else that only you can see.
- Your place in shared groups: you are removed from them.
- The Fairzo data on the phone you deleted from.
- If you signed in with Apple, Fairzo also revokes its Sign in with Apple token.
What stays with your friends
Groups and expenses you shared stay with the other people in them, so their records still add up. They are no longer linked to your account, and they show the name your friends knew you by.
Delete your account without the app
Email [email protected] from the email address on your Fairzo account, with the subject “Delete my Fairzo account”. We delete the account and its data within 30 days of your request.
If you signed in with Apple and chose Hide My Email, your Fairzo account uses a private relay address. Write from the email address on your Apple account and include the relay address if you know it (Fairzo shows it under Settings, Account). We check the request with you before we delete anything.
How long it takes
- In the app: deletion starts as soon as you confirm, and your data is removed from our systems within 30 days.
- By email: within 30 days of your request.
- Backups: copies in the backups of our database, which Google runs for us, expire on Google's schedule.
Signing out is different
Signing out (Settings, Account, Sign out) removes your expenses from the phone but keeps them in your account. They come back when you sign in again. To remove them for good, delete your account.
If you never signed in
There is no account to delete, and we hold none of your Fairzo data: it is all on your phone. To erase it, open Settings and tap Delete all data under Your data. Uninstalling Fairzo deletes its data too. Copies can stay in older iCloud or Google backups of your phone until those are replaced or deleted.
More detail
The privacy policy explains what an account stores, where it is stored and how long it is kept. Questions? Write to [email protected].